NetID Passwords Expire Every 6 Months

Please remember UTHSC passwords expire every 6 months. This can impact your library access. The library login page (ezproxy.uthsc.edu) will not mention it has expired, but your login will fail once your password has expired.

A week or two before your password expires, you will begin to receive email reminders from ITS to change your password. If you do not use UTHSC email, we suggest you configure your account to be forwarded to an account you check on a regular basis, so you receive the reminders.

To set up mail forwarding for Exchange:

  • Visit http://exchange.uthsc.edu, but don’t login on the page.
  • Instead, click on the link: “Click Here to Manage Your Account” under the Password field.
  • On the Exchange Account Management page, click “Manage Your Exchange Account.” and log in with your Exchange username and password.
  • Then click “Change Mail Forwarding.”

ALERT: Phishing Attempt Mentioning Library

Some campus faculty, staff and students have recently received a phishing email stating their library access is about to expire. We do not send such emails and the one we’ve seen was marked as [SPAM] in the subject line.

However, it is extremely detailed, with a link that appears to be our library server: opac.uthsc.edu and a 448 telephone number. But the actual link goes to a non UTHSC server in a foreign county known for illicit attacks.

If you receive such an email, do NOT click on the link. Then delete the email.


ClinicalKey Still Having Some Issues

Although the issues resulting in a blank page for off-campus ClinicalKey users of Chrome, Firefox and Safari and unique title links appears to be resolved, ClinicalKey is continuing to have some issues with links to specialty ebook lists from off-campus.

Read more about the ClinicalKey upgrade.

UPDATE as of 10/3/2014: ClinicalKey reports the specialty lists are not bookmarkable in the new update. They are considering adding this feature, but for now you must navigate to the specialty listing from the drop down list in upper left corner of books link. We are working on updating our links.


ClinicalKey Update and Off-Campus Blank Pages with Chrome, Firefox and Safari

ClinicalKey made an interface change this morning (9/23/14) that’s main promise is mobile friendly access.

However, it appears an unintended consequence is off-campus access for users using Chrome, Firefox and Safari browers results in a blank page.

The vendor has been notified and we are awaiting a response.

This is affecting all ClinicalKey customers not just UTHSC.


Library Closed for Labor Day

The Health Sciences Library in Memphis will be closed Monday, September 1, 2014 for Labor Day. The library will reopen Tuesday, September 2, 2014 at 8:00 a.m.


The Latest Library Newsletter is Available

Check out the latest library newsletter, INFOnews.

Highlights in this issue:


Server Maintenance May Be Performed on Sunday Mornings between 8am and 11am

Server maintenance may be performed on Sunday mornings between 8am and 11am and result in temporary unavailability of ejournals, databases, and the online catalog.

Normally outages should last no longer than 10 to 30 minutes and will not occur every Sunday morning.


Library Closed Early Due to No Air Conditioning – June 3, 2014

The library has closed early this evening (Tuesday, June 3, 2014) because the air conditioning has been turned off due to Alexander building renovations.

As of Tuesday evening, we anticipate the library will open (on the 6th floor) on Wednesday morning at 8 am.


Scopus Temporarily Unavailable

Due to protracted contract negotiations, Scopus is temporarily unavailable. We apologize for any inconvenience this may cause and are working to resolve this situation. In the meantime, let us direct you to Web of Science to use until access Scopus has been restored. Thank you for your patience.

UPDATE: As of June 3rd at 10:30am, access to Scopus has been restored.


Scopus Temporarily Unavailable

Due to protracted contract negotiations, Scopus is temporarily unavailable. We apologize for any inconvenience this may cause and are working diligently to resolve this situation as quickly as possible. In the meantime, let us please direct you to Web of Science to use until access Scopus has been restored. Thank you for your patience and understanding.